So it’s finally time – the time everyone warned me about when I started writing coaching and mentoring content. The time to sell an Upwork course……
JK – but in all honesty, is it only me or are more people tired of Facebook Ads course spam?
Learn how to master Upwork
Make money in dollars
Stop being poor
Yaadi yaadi yaada
Thing is, getting started with freelancing isn’t really that complex, it’s hard, but not complex. As lame as it sounds, it all comes down to consistently improving your methodology and doing research.
I can confidently say that a paid course will not guarantee anything for your case. It might help you accelerate your path – but there is still a pretty much a 90% chance you WILL fail on Upwork – at least the first time around.
Table of contents:
- Why Paid Courses Don’t Win You Upwork
- Why Listen to me?
- Best Resources to Get Started with Upwork
- Learn how to Search for Jobs on Upwork
- Understand Your Upwork Proposals
- Hourly VS Fixed contracts on Upwork
- Optimizing Your Upwork Profile
- Fiverr Vs Upwork – What is Better?
- Frequently Asked Questions
It’s a Workshop now as well!!
Why Paid Courses Don’t Win You Upwork
In recent times, Upwork has officially become a ‘pay to win’ platform. Connects are too expensive, and you as a freelancer in Pakistan/India/Philippines WILL have a harder time affording them compared to your western counterparts.
Couple that with the fact that most people interested in freelancing generally don’t consider the fact that freelancing IS HARDER than a regular job – you need a lot of soft skills in addition to the skill you are selling to be successful.
Lastly, as a new account, your first job is easily 50 proposals out for most. At the average rate of 16 connects (yeah that’s what the good jobs cost, ignore the cheaper ones) – you are looking to spend 800 connects just to land your first gig. And if you are wondering, 800 connects are for 120$ or about 33,000 PKR at the current rate.
Silver lining, if there is one, this has actually resulted in a significant reduction in spam applications in my experience. Yes, it is still easier for people with money and connects lying around to beat you. But as a new freelancer, you will generally have less competition on smaller jobs. Which should be the goal to get your foot in the door. More on that later.
Why Listen to me?
As someone, who went from 0 to top rated plus in just 18 months and with only 4 clients (quality matters, don’t be mislead with quantity) – I know a thing or two about succeeding on the platform.
Over the last year I have been actively contributing to https://sadaschool.pk/ discord server as a veteran freelancer. I had the opportunity to cater the most commonly asked questions and clear some doubts. That is what this article is for.
If this does well, I might actually create an end to end Upwork course ‘For Free’ – Upwork is already expensive as it is, you shouldn’t be paying more to learn what’s available already.
That being said, let’s get into it – first I will provide some basic study material for anyone fresh to Upwork – once you’ve been through it, consider the discussions posted on this article for specific queries most freelancers have these days.
P.S This article is from the perspective of a Pakistani Upworker – that is an important distinction to make. Some practices shared here won’t apply to you as someone not living in a low income region. And if you are living in Pakistan, Philippines, India etc – good news! This will perhaps be the only well laid out article you find written for your perspective.
Best Resources to Get Started with Upwork
Below are free resources available for you to get started with Upwork and freelancing in general. No payment or course required.
Create a bookmark folder, bookmark everything here, visit every day to absorb some.
1 – Upwork Academy
It’s funny how most paid courses are half filled with content from here: https://community.upwork.com/t5/Academy/ct-p/Academy
Yeah, it’s available for free, for anyone. If you are just starting out, I would recommend picking the basics learning path and completing it.
Not only will you learn everything you need to know to get started in a clear manner. It sometimes rewards you with connects as well.
2 – I hate reading, I wanna watch videos
Well you won’t get far then, but here are my 2 top picks:
https://www.youtube.com/c/JoshBurnsTech
And
https://www.youtube.com/c/FreelanceMVP
I would HIGHLY suggest to only watch them once you have landed a gig. They are hyper successful freelancers and are based in the west, some of the things they share WILL NOT apply to you – simple as that. But besides that, their content and general advice is pretty solid.
But back to what I said above, get comfortable reading and writing if you wanna succeed as a freelancer – that’s like 40% of the job.
3 – SadaSchool Freelancing
Update: Unfortunately, SadaSchool is no more after acquisition of SadaPay.
But if you’re still looking for a like minded community, I can pitch my own, learn about it here: https://sknexus.com/discord/
Born and bred in Pakistan, this is single handedly one of the best resources available that does a pretty good job of explaining freelancing and roadmaps for beginners.
It’s not an ‘Upwork centric’ resource, but it is still a good one to learn the basics of the skills you need to have as a freelancer.
Go through their masterclass: https://sadaschoolmasterclass.notion.site/Welcome-to-the-Masterclass-238c0e918f38449c90f5d3e0978c58ff
And their roadmaps:
They have a discord server as well, which isn’t pretty hype these days. But still feel free to join and ask away your question, people are generally helpful.
Avoid asking for a job, you don’t ask for a job from people looking for a job. Logical, right?
4 – It’s me, it was me all along, I also want to help you
I wish I had unlimited time, but it is marching towards our inevitable death (wink wink). When I can though, I really want to put in the effort to share mentoring content with fellow Pakistanis. If you would like me to answer anything specific feel free to email at admin@sknexus.com
Currently, I try my best to share any knowledge I have via blogs at https://sknexus.com/tag/career-blog/
And am running a career oriented podcast here https://sknexus.com/twp/
And then also creating helpful resources for professionals, freelancers, and small businesses over at https://www.buymeacoffee.com/sknexuspk/extras
With that taken care of, let’s get into the top discussion areas for Upwork freelancers.
Learn how to Search for Jobs on Upwork
Your connects are valuable and you must learn how to optimize your job hunt. Almost never apply to jobs that show up on the feed, the system almost seems to be designed to waste your connects and jobs that don’t matter mostly.
Learn to customize your search for your gig, see image below on what that looks like:
Here is what I want you to do to begin with:
1 – Search for the basic keyword for your gig, let’s say you do copywriting, we will use that.
https://www.upwork.com/nx/search/jobs/?q=copywriter
Without any filters you will be looking at around 5k+ jobs. Can’t pick between 2 Netflix shows, let alone 5,000 jobs to apply.
2 – Now you will need to do this from the filters sidebar:
– Select a category if it is well defined in Upwork, otherwise skip it.
– Pick Intermediate and Expert (Entry Level ONLY if you have 0 real world work experience)
– If you’re new check all the fixed pricing boxes from 100 to 1K, if you’re note new, pick to max, uncheck the ‘Less Than 100$’ box
– Do the same thing with your min and max hourly rate, I recommend a minimum of 10 USD/hr (more on that later) and a maximum of 50 USD/hr (coz this Pakistan, not US, remember that)
– For the number of proposals, pick all the options except 15 to 50.
– Payment MUST be verified for the hiring party, check the box.
– Keep the no hires unchecked and the remaining checked in Client History.
The rest of the filters don’t matter much in my experience.
Once done you should have something like:
We went from 5,000 Jobs to 250 jobs – much more manageable.
But wait, this isn’t over yet.
From here on out is where your actual research starts, you need to apply only to jobs that meet the following criteria:
Client criteria to look for on Upwork
– The client has good reviews
– The client’s past hourly rate average matches your demands
– The client has successfully completed contracts in the past
– The job has a well laid out job description
– The client has good hiring ratio – if someone has 500 jobs open and only 5% hire rate, don’t waste your time
– The client has decent spending history
– Don’t waste effort on a job that asks too many questions, usually not worth the time
– Lastly, don’t fall for scam posts – Yes, they happen, keep an eye out for something too good to be true.
One way to make sure a job is active is to check for ‘Last Viewed By Client’ under the Activity on this job.
If you open any job you will see most of this here on the sidebar:
If you scroll to the bottom you can view this:
And with that, now you know everything about searching for jobs at a beginner level. There are some advanced intuitions you will build over time, but for now, this should be more than enough.
Understand Your Upwork Proposals
So you learned how to search for jobs, time to apply to some. Now I will spare the cover letter templates and the formula for writing the best proposal – because that you will have to learn over time. And you will learn, there is no one right formula – hence templates are pretty pointless since understanding the job post matters more.
However, you can refer to the resources shared above for a basic idea on how to compose a cover letter though. One tip I can give you is to first learn to write lengthy, then worry about filtering and cutting down things. Don’t stop at writing 150 word cover letters.
What I will share here are some crucial details you need to understand when applying to jobs.
The detail being this:
Old View:
New View:
The screening section of the employer/client.
I have highlighted some key things you as a freelancer need to understand in the attached image, let’s dive in em:
Location, Hourly rate, Earnings, JSS Score, and Badges:
These 5 things will have the highest impact on your proposal’s strength, especially when applying to people who understand Upwork and have hired a lot on Upwork. They can instantly gauge a candidate’s ability just by viewing these numbers and associating them with their skill level.
Update: As you can see in the new design, there seems to be more focus on ‘Similar Jobs’ now. A new stat you might want to keep in mind while applying.
Things for you to keep in mind for Upwork job applications
– Always maintain a 90+% JSS, anything below basically means you are no longer viable to scale on the platform as a freelancer, You can learn more about what affects your JSS here: https://support.upwork.com/hc/en-us/articles/211068358-Job-Success-Score
– Badges do matter, especially once you get Top Rated, you will see that your view rate has increased from when you didn’t have one. On average to get Top Rated, you need to be working for around a year, 4-5 jobs, around 2-5k USD earning depending on industry and kind of work.
– The earned amount shows your seniority on the platform. A big number means either you have worked for very long on Upwork, or you have done really high value work – or a combination of both.
– If you are associated with an Agency, YOU WILL show up as an association, be mindful of that when applying to jobs that say no to agencies, don’t waste your connects.
– Lastly, the most painful one for us, location and hourly rate – you WILL be judged on your rate and your location, that’s just the game – no way around it. People are looking to hire freelancers primarily to save costs, BUT at the same time they want quality work also. For newbies in most fields I recommend aiming a 10-15/20 p.h rate – going for 30+ once you are top rated at least.
Again this is an average across fields, to learn more about your skillset’s going rate, just google the role + Upwork and you will land on a page like this: study this page, https://www.upwork.com/hire/front-end-developers/pk/ and get inspiration.
Lastly, as a new freelancer, you might not have the credentials above, so for you folks, this is the most important detail:
As you can see – the first 2 lines are what is first and foremost apparent to the employer – make good use of it, attach a video or use hooks to get the person to click on your proposal. Don’t waste paragraphs saying hi and hello, get to the point – state the problem and the solution leading to learn more about why you should get hired.
Looking for more helpful tools, guides, and templates?
Check out the SK NEXUS resources page.
These resources will help you if:
- You are a Freelancer and want to transition to a Services Business
- You are an Agency and want to provide better value to your customers
- You are an employee looking to scale up
Hourly VS Fixed Contracts on Upwork
First of all, I would urge everyone to watch this full session on pricing models:
Generally speaking, I am biased towards fixed contracts. They are riskier as more of your payments are tied up in milestones, they also are slower to pay out some times since you have to remind the client to process them. And they are harder to land as well on platforms like Upwork.
BUT
They ensure higher quality of work and less burn out for you as a freelancer. And that is no small benefit.
Going with an hourly rate
See the thing is, on Upwork when you land an hourly contract, you get labeled as that rate. Let’s say you are a new freelancer who charged 5 USD/hr a gig, goodluck, now forever your average will be hit by that number making it almost impossible to drastically grow out of it.
This issue in particular is more of a problem for us in low income regions where the ‘I will do it for cheap’ mentality runs rampant and causes hundreds to burn out and quit freelancing.
So my advice is, if you are doing hourly billing, stick to a minimum of 10 USD/hr, because growing from that to the average of 20 USD/hr (low income area average rate) is much easier than from 5 or 3.
For Pakistani freelancers the upper limit I have found after studying a 1000+ profiles is around 35 USD/hour on average. You can do the same by hunting through all the available profiles in talent search.
Going with fixed price contracts
Hey Saqib, I totally understand your point on counting hours and getting burnt out, what do I do as a new freelancer to get fixed price contracts then?
To new freelancers what I recommend is get your foot in the door.
Do a small engagement first with a client, for a fixed price. Clearly lay out what the deliverables will be of the engagement and that you will consider further working after it is over and reviews are completed.
Also be transparent that you will do the said engagement at a lower price because you want to get traction on Upwork and want to show the quality of work you can put in as a new freelancer.
And there you go, you get your foot in the door and then it all depends on your skills from there onwards. If you did your homework, applied to verified clients with a good history, chances are if you do good work for them, you can negotiate a much better plan.
All this said though, there are some roles that are stigmatized by hourly rate, such as dev work. Clients will usually not agree to fixed pricing on such roles. In that case, go with the hourly, but as mentioned earlier, stick to a base minimum of 10 USD/hr – anything below that is digging your eventual grave.
Lastly, I recently did a piece on the limits of Upwork, you can read that here: https://sknexus.com/top-earning-on-upwork/
Optimizing Your Upwork Profile
Unlike on platforms like Fiverr (more on that later) – your profile does not matter that much on Upwork. Profile views rarely translate to hires as a new freelancer so you shouldn’t really worry too much about it.
That been said though, if you have free time, I highly recommend working on the following items whenever possible:
1 – Having the necessary profiles – Build Specialized Profiles!
On Upwork you have a ‘general profile’ being your default when you sign up your account, BUT you can set up two additional profiles.
I highly suggest making use of this feature to cover more ground with keywords and your offering.
DO NOT copy and paste the same description on all three, cater to different audiences or different content depending on what you want to achieve.
You can do it in 2 ways,
Either – add variations of what you offer as a profiles, for example
– Copywriting can be your main profile
– Article writing can be your secondary
– SEO content writing can be your tertiary
Or you can have different verticals of work you can provide as your profile, for example
– Web development using WordPress, Webflow, Shopify
– App development, using React, Swift, Kotlin
– UX design using, Figma, Adobe XD etc
Article on how to setup profiles: https://support.upwork.com/hc/en-us/articles/115013750068-Create-a-Specialized-Profile
2 – Working on ready to use blocks for cover letter
I NEVER recommend having a template for your hook, introduction, and tailored content in your proposals specific to the job post.
But oftentimes, overtime, you will notice that a lot of job posts ask for similar details, like project history, or what tools you use, or any work history.
So an effective way to work on these is to have blocks ready to integrate into your tailored proposals as you are applying to jobs. Create a living doc and have ready to use blocks where needed as needed, some examples below:
What is in my Toolkit Block
Project Management Tools – Jira, Monday, Confluence, Basecamp 2/3, ClickUp, & Trello
Content Marketing and Strategy
SEO & Keyword Research (Search Console & Google Analytics)
Computer Repairs (Apple Certified Macintosh Technician)
Stocking, Pricing & Finances (FileMaker Pro)
Import & Export documentation (PK Specific)
Business Documentation (MS Office and Google Workspace)
Business Development (Corporate Tenders, Sales Prospecting, & Billing)
No-Code Web Dev & Content Management (WordPress & Wix)
CRM (Zendesk, Zoho, & SalesForce)
Corporate Communication (Slack, Gmail, & Zoom)
Live Streaming (OBS & Streamlabs)
Design (Animoto & Canva)
UI/UX (Miro & Figma)
Web Hosting Management (GoDaddy, BlueHost, & Hover)
Achievements Block
Lastly, some numbers to remember my by:
Revamped the lead-to-launch process for 2 Development Agencies, resulting in a 30% increase in revenue.
Implemented a new quote estimation tool that reduced sales lag by 20% and improved lead conversion by 35%.
Streamlined the Help Centre to reduce the load on support calls and tickets by 30%.
Developed and implemented a marketing strategy that led to a 50% increase in organic leads.
Ensured 90%+ satisfaction among enterprise clients.
Consistently generated over $100K in revenue per quarter through upselling additional projects to existing clients.
Introduced a robust reporting mechanism that helped the company expand it’s organizational structure by 50%.
Improved the onboarding process to ensure rapid team growth and increased retention rate by 10% during probation periods.
Reduced ticket resolution time by 30% by automating manual processes on the IT help desk.
Boosted the company’s local presence by earning over 300 5-star reviews on Google Maps/My Business in 2 years.
Cut IT inventory costs by 20% by forecasting customer demand based on market trends and new product launches.
Client Reviews Block
Words to remember me by:
Custom Web Development Agency – 5 Star Review
I run a Web Design and Development Agency based out of the US. Saqib was crucial in helping my Agency grow and scale. We did over $300K in sales in 2022 and Saqib was a big part of it. He was a versatile team member who made significant contributions in being the product manager/strategist for enterprise clients, and helped build out repeatable and scalable processes at the same time…….
Matrix Marketing Dev Enterprise – 5 Star Review
Every winning team has a “Most Valuable Player”, and Saqib is that MVP. Leaving a job in his hand is to forget worrying about its success – you will have the certainty that Saqib will do his best to deliver the best results. The problem and the solution are always viewed from a 360 degree perspective by him. His conviction will always be able to take you to the next level!
Mobile App Development Enterprise – 5 Star Review
Saqib is a very unique mix of talent and expertise. As a Business Owner I need people who can adapt to any task at hand – his versatile experience as a Product Manager sets him apart.
Projects Work History Block
Here is a summary of projects I have worked on that I will be more than happy to discuss in detail over a call.
Project: Custom CRM with EMR functionality
Key Integrations/Tech: Django/Next.JS, GCP, SalesForce, Pathify, Jotform, HIPAA Compliance
Project: Healthcare Service Platform
Key Integrations/Tech: Custom WordPress implementation, Dedicated Healthcare/Community/Admin panels, Complex Gravity Form integration
Project: Parcel Delivery Platform
Key Integrations/Tech: Custom Quote Calculation based on Geofenced data, Supported multiple delivery types (A to B, Wait and Drop, Multipoint Dropoffs) Mapbox API Integration, Gravity Form integration for quotations, Stripe auto invoicing integration
Project: Talent Show Platform
Key Integrations/Tech: Custom Angular-based WebApp, Multi account setup for families of exhibitors, Show series setup for hosts, Intricate point system and payout calculation, Live attendance management
Project: Itinerary Marketplace
Key Integrations/Tech: Custom React-based WebApp, Strapi open source backend integration for CMS, marketplace setup for buyers/sellers/admin, filtering and categorization algorithms
Project: eCommerce App
Key Integrations/Tech: Native iOS App, Native Android App, Store Management Platform, Split and Multi Payment Options
Project: QSR Front End Revamp Project
Key Integrations/Tech: OLO Online Ordering System, Punchh Reward Points System, WPEngine, AWS, Azure, React
Project: QSR Mobile App
Key Integrations/Tech: Revel POS System, iOS Native App, Android Native App, WorldPay Payments
Project: Food Delivery Aggregator Platform
Key Integrations/Tech: Native iOS App, Native Android App, React Native Restaurant App, Custom Rewards and Loyalty Program, e-Currency Implementation, Marketplace Payment Setup
Project: HIPAA Compliant Telehealth Certification Service
Key Integrations/Tech: HIPAA Telehealth Function, Payments Marketplace, Encrypted Data Sharing, Scheduling Tool, Pre and Post Payments
3 – Recording videos, day in, day out
A picture is worth a thousand words but a video tells the whole story. The best way to show off your confidence and communication skills is via videos.
In your free time, record them. Just record anything. If you struggle with communication I would highly suggest to look into: https://www.youtube.com/@askvinh
Have a video intro on your Upwork profile, and for the jobs you REALLY want, have a structure ready to create one fast.
Typically speaking, you should open up 3-5 reference items on screen share, and record a video explaining them in context of the job post ending with a CTA (call to action).
4 – Working on your portfolio items
Upwork has a really nice system to show off portfolio items. But the NUMBER ONE mistake most freelancers make is that they just slap on some image and call it a day – DO NOT DO THAT.
People can google images if they wanted to, explain your process, and dive deep into the work that went behind your work. I recently did a piece on this over at: https://sknexus.com/how-to-create-better-portfolio-website-with-a-case-study/
5 – Keep working on writing better hooks and CTAs
Hooks and CTAs are key to winning proposals.
The hook gets clients into your proposal, and the CTA leaves them acting on your request.
Learn to write better hooks and CTAs tailored to the job post. Have at least 10-20 hooks and CTAs ready to go at all times when applying for jobs.
Some reading material:
https://www.upwork.com/resources/call-to-action-examples
https://freelancewritershub.com/writing-prompts-for-crafting-compelling-hooks/
Fiverr Vs Upwork – What is Better?
Lastly, we get to the most asked question, is Fiverr better or Upwork.
Simple answer is, they are different.
But mostly speaking Upwork is better.
The numbers don’t lie, one is clearly doing more and bigger than the other.
But that doesn’t mean you can’t succeed on either.
Here is what YOU NEED to know and what to ignore.
Type of work on Upwork Vs Fiverr
Fiverr is primarily a gig focused platform – gig meaning something that can be offered as a product or a package.
Upwork on the other hand is primarily a job listing style platform – meaning that jobs are posted and are open to applications of relevant applicants.
Method of getting work on Upwork Vs Fiverr
On Fiverr, your profile and optimization is the bread and better. People get hired because their profile shows up when they search for a query. Your profile needs to be optimized to get the best results.
On Upwork, you are applying to jobs, as a new freelancer – your application matters the most, nothing else. Also you are paying with connects for each job application – it is not a free for all.
Earning Potential on Upwork Vs Fiverr
Go look at 1,000 profiles on both platforms and you will quickly find that the ceiling of earning ‘in low income regions’ is higher on Upwork UNLESS you figure out a way to delegate your work on Fiverr.
See, Fiverr is more of a factory mentality, you package a good service, and you aim for the highest quantity of it possible to be sold.
Whereas on Upwork, although you can apply the same mentality to agencies, for solo freelancers, there are much more opportunities to make a higher earning due to the fact your engagements are usually longer and not gig based.
So this really depends on WHAT YOU DO – at the end of the day if your offering is something that can be packaged and delivered effectively, go with Fiverr. And if your offering is a bit more nuanced and has potential for higher value redemption, go with Upwork.
To start out with though, pick and stick to one as double dipping seldom succeeds.
And there you have it, a deep dive into the most important aspects of Upwork beyond the basics. If you enjoyed this, kindly do share with others in need as a lot of work and preparation went into this piece.
To end it off, feel free to ask anything by emailing at admin@sknexus.com or reach out to me at: https://sknexuspk.bio.link/
And if you do decide to support the cause, you may visit https://www.buymeacoffee.com/sknexuspk
Frequently Asked Questions (FAQs)
So if you look up ‘freelancing’ – you get ‘An individual who makes money on a per-job basis is a freelancer. They usually earn on a per-task basis and generally work for a short time.’
But the gist of it is that freelancing is a way of working, where you are directly contracted to provide services, usually on an hourly or fixed milestone basis. Unlike a job where you get a guaranteed salary + benefits. Freelancing allows more flexibility and scalability at the tradeoff of things like job security. But honestly you shouldn’t worry too much about that in Pakistan (and similar regions) because: https://sknexus.com/job-perks-and-benefits/
So Upwork is by far the biggest freelancing platform out there, especially when it comes to long term contract based work. There are a lot of other options such as Fiverr, People Per Hour, Freelancer.com etc – but Upwork is leading in most categories and for good reason.
They have the most jobs available in terms of value to flexibility ratio. On top, since the nature of the platform is application based, it gives a fair chance to new freelancers who are good with their proposals rather than them having to rely on search optimization to land work.
For up to date information please visit: https://support.upwork.com/hc/en-us/articles/211062538-Freelancer-Service-Fees
Generally speaking it is a percentage of your total billable amount that is paid to the platform as a service charge. Additionally there may be costs involved for special kinds of jobs, i.e where clients reach out to you directly.
Lastly, Upwork allows you to operate an Agency, which has different rules, so please do read the latest information on Upwork knowledge base.
So unlike other freelancing platforms, on Upwork, you rarely get profile visits in most cases. But that doesn’t mean you shouldn’t optimize it. Upwork allows you to have up to 3 specialized profiles, 1 being your general profile, and then 2 extra you can set up for specific categories of freelancing work.
Guide here: https://support.upwork.com/hc/en-us/articles/115013750068-Create-a-Specialized-Profile
Make use of all 3 profiles to cater to different categories of freelancing work you want to offer as a Pakistani freelancer.
As for the content, generally speaking you want to highlight your experiences, your results, and your skills.
Try to shy away from work you haven’t done, or generic lingo that doesn’t help anyone.
My biggest advice would be to search the top freelancers in your category, and try to get inspiration from them as suggested in the article above.
On Upwork, you need connects for literally everything. This is what makes the platform harder to spam by new entrants and while also making it kinda pay to win. That being the sad reality, you need to learn how to manage connects better.
The current cost of connects is $0.15 and you can learn how to buy them here: https://support.upwork.com/hc/en-us/articles/211062898-Understanding-and-using-Connects
Be wise with your connects, and only apply to jobs that are thoroughly searched. Read the section above about searching for better jobs.
So basically speaking, the JSS is a combination of various metrics Upwork uses to track your efficacy as a freelancer. These metrics are constantly evolving and changing so folks don’t abuse them. But generally speaking they are a combination of:
– Work with 2 clients
– Complete 2 eligible jobs in 24 months
– Client satisfaction
– Long-term relationships
– Higher earnings
– Contract length
– Ineligible jobs
You can visit the insights section to learn more about your JSS score: https://support.upwork.com/hc/en-us/articles/32389629156755-Job-Success-insights
Shoot me an email at admin@sknexus.com and I will try my best to either reply, or add it here and inform you back. Thanks!
The Upwork course world is kinda crazy, there are a lot of free and paid resources available. But I would generally ask you to stick to free stuff, as everything is out there and available, there is no magic bullet. It’s consistent effort and optimizations over time that lead you to be a better freelancer.
Upwork has their own academy, which is my go to resource for newbies looking to upskill, find it here: https://community.upwork.com/t5/Academy/ct-p/Academy
Portfolio is a word that is often thrown around without meaning or purpose. But in this case, have something that shows results, or at least shows your process of working on a specific task or project.
My go to recommendation is to look into case studies, and build some for the work you did either on Upwork or off of Upwork. Guide here: https://sknexus.com/how-to-create-better-portfolio-website-with-a-case-study/
This answer varies region to region. But for Pakistan and similar low income regions, my recommendation is to start around 10-20 USD/hr depending on your skillset and work experience, and then moving on to around 30-50 USD/hr after a year or two of active work.
Beyond that, frankly speaking, it isn’t possible to scale as a solo freelancer in most cases, and you will have to look into starting an Agency or working directly with clients based on personal branding and portfolio. If you are from Pakistan, listen to this to learn more: https://sknexus.com/twp008/
Top 3 mistakes I often see people make are as following:
1 – They apply to too many random jobs without research and due diligence
2 – They apply with very short and wasteful proposals. No effort put into understanding the job requirements
3 – People don’t share their portfolio/past work on their proposals.
Bonus: Try to break rules and get banned forever. Folks, please don’t try to move clients off of Upwork, it isn’t worth the risk.
Well it depends on what field you are working in. But if you get good enough at searching high value work, it is easy to customize and save custom searches to filter out high value clients.
You can learn how to filter search above in this article, and further by visiting this link: https://community.upwork.com/t5/Freelancers/Saved-search-list/m-p/913709
The biggest challenge you will run into is fighting the common stereotypes that clients have for Pakistani freelancers. Unfortunately, there is nothing much you can do about it other than proving your worth with your high quality work.
We live in a culture, where there will always be abuse of systems, and the best we can do is to play our part and be ethical about our work in all means necessary.
Besides that you will run into geo limitations with certain roles, and also have a hard limit on how much you can charge a client depending on your skillset. Since most folks looking to hire on Upwork are usually looking for a bargain.
But, as a beginner, you should NEVER worry about all this, as there is a long way for you to go to hit those limits, and most folks I know are happy with what they have because we are at a decent advantage when it comes to earning in Dollars and spending in PKR.
For up to date information visit: https://support.upwork.com/hc/en-us/sections/360002707473-Payment-Options
But generally speaking, all major banks at the time of writing this support Upwork direct withdrawal method.
You can also look into opening a foreign USD account on services like Payoneer, where you have more flexibility to manage your finances, especially once you have grown to a certain point.
Please avoid hacky payment methods, as the risk is not worth it.
Deliver on your work with high quality and promise. Perceptions are hard to fight, especially when starting out, but learn to stand out with a good portfolio and constant effort being put into upskilling yourself as a freelancer and a professional.
One word of advice I have for Pakistani freelancers is to learn more about corporate adherence. A lot of freelancers jump into the gig without any prior corporate experience, and hence lack the basic fundamentals that a good employee should have and is expected off, especially by western clients. Learn etiquette of communication, meetings, documentation, etc and try to improve ownership of work as much as possible.
The best advice I can give on this matter is to learn how to niche down in any given category of freelance work. If you are primarily focusing on ‘I develop websites’ – you will never get high quality work because a lot of other people are developing just ‘websites’.
You need to understand the importance of niching down in your service and why it is better, I highly recommend listening to the following and reading the attached article: https://sknexus.com/twp002/
Anything you can package in terms of deliverables and scope of work is generally speaking an in demand skill for freelancing. Things that are more high level and strategic (like consulting) are usually harder to freelance with, especially on beginner profiles.
My recommendation would be to learn something that is deliverable focused like design work, or development work, or writing work – and then grow from there.
The only exception to this rule is Virtual Assistant work, which doesn’t require deliverability as much as having on job sense and collaboration skills with your end client.
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See, at the heart of it – I love solving problems for people using tech, it doesn’t get simpler than that.
I am known for constant experimentation and relentless execution.
If I have an idea, it better have a .com at the end of it within the month.
Right now – my focus is to help everyday folks of Pakistan understand tech, career, and business better with everything I do at SK NEXUS
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